purple globe

o n  h o l d  m u s i c

a specialist collection from purple planet music

 

FAQs

 

What file types will I receive?

 

The purchased file will be a ZIP containing your chosen track in the following formats:

 

PCM .wav    44.1 kHz, 16 Bit mono

CCIT u-Law (.wav) 8 kHz, 8 Bit mono

CCIT a-Law(.wav)  8 kHz, 8 Bit mono

MP3 128 Kbps mono

 

Whilst these formats are suitable for the majority of systems, It is possible that your telephone system will need a different format. If you email us following purchase, we will endevour to convert an original file to you required format. Please contact us at  info@onhold-music.com

 

Examples of other formats include:

 

•PCM .wav    48 kHz, 16 Bit

•PCM .wav    16 kHz, 8 Bit

•PCM .wav    8 kHz, 8 Bit

 

•CCIT a-Law(.wav)  8 kHz, 8 Bit

•MA ADPCM(.wav)   8 kHz, 4 Bit

•DIALOGIC ADPCM (.vox) 6 kHz

•DIALOGIC ADPCM (.vox) 8 kHz

•G711 u-Law (.vox) 6 kHz

•G711 u-Law (.vox) 8 kHz

•G711 a-Law (.vox) 6 kHz

•G711 a-Law (.vox) 8 kHz

 

•.au   u-Law 8 kHz, 8 Bit

•.au   a-Law 8 kHz, 8 Bit

•.au   PCM 8 Bit

•.au   PCM 16 Bit

 

Alternatively, you may convert your own files using the free programme, Audacity (using the original  PCM wav that came in your download.